Privacy Policy
Last updated: December 2024
Introduction
At Suhe Crystal ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website suhecrystal.com and use our crystal energy testing services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Gender and birth date (for astrological analysis)
- Test responses and results from our energy assessments
- Communication preferences and history
- Payment information (processed securely through third-party providers)
Automatically Collected Information
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use your information for the following purposes:
- Provide personalized crystal energy testing and recommendations
- Process and fulfill product orders and customization requests
- Communicate with you about our services and products
- Improve our website functionality and user experience
- Analyze usage patterns to enhance our services
- Comply with legal obligations and protect our rights
- Send marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: Trusted third-party companies that help us operate our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent for sharing
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences. For more details, please see our Cookie Policy.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected].
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Test results and recommendations may be retained to improve our services and provide ongoing support.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: