Terms of Service

Last updated: December 2024

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of the Suhe Crystal website located at suhecrystal.com ("Service") operated by Suhe Crystal ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Suhe Crystal provides:

  • Crystal energy testing services based on chakra, zodiac, and five elements theories
  • Personalized crystal recommendations and guidance
  • Educational content about crystal healing and energy work
  • Custom crystal product consultation and recommendations
  • Online crystal knowledge resources

Our services are for informational and entertainment purposes and should not be considered as medical, psychological, or professional advice.

3. User Accounts and Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

  • Safeguarding the password and all activities under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your contact information remains current
  • Maintaining the confidentiality of your test results

4. Acceptable Use Policy

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape

5. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Suhe Crystal and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain rights to any content you submit, post, or display on or through the Service, but you grant us a worldwide, non-exclusive, royalty-free license to use such content for the purpose of operating and improving our Service.

6. Test Results and Recommendations

Our crystal energy tests and recommendations are based on traditional theories and methodologies. You understand and agree that:

  • Results are for informational and entertainment purposes only
  • Tests are not scientifically validated medical or psychological assessments
  • Recommendations should not replace professional medical, psychological, or therapeutic advice
  • Individual results may vary and are not guaranteed
  • Crystal healing is considered alternative therapy and not proven by conventional medicine

7. Payment Terms and Refunds

For paid services and products:

  • Payment is required before service delivery or product shipment
  • Prices are subject to change without notice
  • Custom crystal consultations are non-refundable once delivered
  • Physical products may be returned within 14 days if unused and in original condition
  • Digital content and test results are non-refundable
  • Refund processing may take 5-10 business days

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our Service, you consent to the collection and use of your information as outlined in our Privacy Policy.

9. Disclaimers and Limitations

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SERVICE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN.

SUHE CRYSTAL AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SERVICE AT ANY TIME. THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

IN NO EVENT SHALL SUHE CRYSTAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

11. Indemnification

You agree to defend, indemnify, and hold harmless Suhe Crystal and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

12. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Suhe Crystal operates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: [email protected]

Website: suhecrystal.com

WeChat: CK641400095